inaccurate, please contact us at [email protected] and we will take reasonable steps to ensure that it is corrected.
Use of Information
Collection of information on Users
As part of registering your interest on parts of our website, we collect personal information about you in order for you to take full advantage of our services. To do this, it may be necessary for you to provide additional information to us. Registration may include submitting your name, email address, address, telephone numbers, options on receiving updates and promotional material as well other information that will allow us to provide the highest level of service. All personal information is stored on a secure platform which complies with Australian privacy legislation, including health records legislation.
Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, your personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. We may also disclose personal information when we believe in good faith that the law requires this disclosure.
We may engage third parties to provide you with goods or services on our behalf. In those circumstances, we may need to disclose your personal information to those third parties in order to meet your request for goods or services.
We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.
However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we make best efforts to ensure it is securely stored locally on our systems prior to being uploaded to a secure health record platform.
In addition, our employees and any contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Web Based Information from Users
Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user.
Cookies and Applets
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you may be incorrect, you may contact us to have the information corrected.
In addition, any employees or contractors who may provide goods or services will have access to our information systems and are obliged to respect the confidentiality of any personal information held by us.
Links to other sites
We may provide links to websites outside of our website. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement.
Problems or questions
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s www.privacy.gov.au