I had the pleasure of attending the ABC to Support Coordination Workshop in early 2021 when I was just starting out in my first year as an NDIS Support Provider.

Training was provided by Frances Kupke Smith, a highly experienced NDIS support coordinator with a wealth of knowledge and experience.

The workshop was rigorous and thorough, covering all areas of NDIS support coordination and provision. I completed the course with so much more knowledge and the confidence to navigate the world of NDIS. Well worth the investment!

Thanks to the knowledge I gained through Frances’ expertise, my business has grown considerably this year, and continues to grow. I would highly recommend attending ABC to Support Coordination Workshop to anyone who provides NDIS support and support coordination. I also encourage families and carers to consider the workshop to get a clearer understanding of how NDIS works

Anne Dobson, Family Behaviour Consultant

Frances has a unique ability to hear and understand what clients want and will work closely with her clients and their supports to craft the life they envision. It is this ability combined with a “can do” attitude and access to an extensive community network that allows Frances to work creatively with clients crafting goals into reality.

Frances has an in depth understanding of the NDIS framework and can interpret NDIS plans and line items with expertise. Utilizing this expertise, Frances will help clients craft a Plan that works for them and ensure meetings with the NDIS and NDIS providers run smoothly. Frances has set up processes that are easy to follow, transparent and sustainable, clients are able to fully engage, control and enjoy their experience when working with Peoplecraft. 


I have been with people craft support from their foundation. I use them as they are very knowledgeable within the industry. They are happy, engaging and always willing to help. People craft understand your needs and follow your wishes.
It’s so nice to be supported by people who understand me and want the best for me.